Quality case study

Quality System
Process quality was a concern that management saw as opportunity to review with us, the current systems in place in a view to make improvement to plant qualty.

A detailed study of the current quality systems with the management team was the first step. highlighting two key area's on which to focus the teams efforts.

Measures were then planned:

Measures
Overall Plant Quality System Visualised
Supplier Quality System Established
Improvement areas identified and communicated
The Key Actions for improvement were planned and communicated.

Actions
• Quality KPI's ammended to give clear triggers.
• Quality triggers within Production Established
• Fixed Quality focus reviews set
• Quality Process Established with Suppliers.
• Clear communication and Quality Skills training created

Results
• Enhanced Quality Awarness amongst all staff.
• Improved Supplier understanding of Quality Concerns being recieved
• Reduction in scrap products
• Reduction in Upper Limb Disorders

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